Cancel a Reservation

Dear Customer:

You can cancel your reservations by calling to our Reservations Center

You can contact us at:

E-mail: brisashotes@brisas.com.mx
Phone # 011 (52) 55-5339 1000 option number 3
Fax: # 011 (52) 55-5339 1085

CONTACTS:

CALL CENTER-MEXICO:
• Damaris Vázquez, Corporate Revenue Manager
Tel. 011-52 (55) 5339 1059
damaris.vazquez@brisas.com.mx

Tel. 011-52 (55) 5339 1057
• Hilda Ramos at: Call Center Supervisor
hilda.ramos@brisas.com.mx

You will received a cancellation number 2 hours after you send your request if you cancel between cancellation time

• Cancellation Penalties may apply please be so kind to revise your cancellation policie in your confirmation letter